Privacy Policy

Confidentiality and protection of your data has always been a principle and major issue in the development of our site and in our desire to provide you with a secure service.

Through this privacy policy, we aim to communicate to you in a transparent manner our rules concerning the management, storage and processing of personal data as part of the registration and use of our services.

For all our services, the data controller is the company VGL HOTELLERIE. The company VGL HOTELLERIE which publishes and operates the site vgl-hotellerie.com (hereinafter “the site”) collects, analyzes and uses certain personal data (surname, first name, email address, postal address, etc.) and connection data in order to offer you optimal service and a personalized experience on the site, better able to meet your needs as a user.

By registering for our services, you agree and accept that VGL HOTELLERIE may store, analyze and/or use the personal data submitted in accordance with the General Data Protection Regulation (GDPR, European Union regulation) and our policy privacy policy presented below.

1. Data collected
By registering on our site, we collect the following data: mandatory personal data (last name, first name, email address, password) and optional (sex, date of birth).

By using our services, we collect the following data: mandatory (delivery postal address, postal code, country) and optional (telephone number, company, VAT number) personal data; connection data (IP address); data relating to the use of our services (history of messages sent between you and our customer service).

2. Purposes and retention of data
We collect data related to your use of our services for the purposes of improving your customer experience, with a view to providing you with a customizable and scalable service which is enriched by our knowledge of your browsing habits.

The data retention period is 5 years. The products that we offer on the site are largely linked to chronic habits with a possibly spaced renewal period, we believe that a 5-year conservation thus allows a user to find their data in a sufficiently long period of time to recover said data after a prolonged absence.

3. Data recipient
The information collected by the site and about you is processed for: VGL HOTELLERIE, a limited liability company under French law with share capital of €1,000.00, whose head office is located at 34 pavement des bois Blancs, 59910 Bondues, France, registered in the Trade and Companies Register under number 983 650 367 00011 R.C.S. LILLE MÉTROPOLE.

Under no circumstances is your data sold or rented to third parties for marketing or commercial purposes.

Certain connection data (for example pages visited, time spent on the site) are aggregated and transmitted anonymously to the site navigation tracking and analysis solution, Google Analytics, a service provided by the company Google LLC , located at 1600 Amphitheater Parkway, Mountain View, CA 94043, United States, which offers a solution whose data protection meets the technical and organizational requirements to comply with European regulations.

4. Data protection
The site uses web technologies provided by the free WordPress software, a French content management system which offers the necessary functionalities compliant with internet standards with regard to the management of the database and the protection of said data, in particular the most recent data. more sensitive (password encryption).

5. Data protection rights
In accordance with the Data Protection Act and the General European Data Protection Regulation 2016/679 (GDPR), you have the right to access, rectify, portability, delete or limit your data. of treatment.

You can object to the processing of data concerning you and have the right to withdraw your consent at any time by contacting contact@vgl-hotellerie.com. For any other requests you may have regarding the rectification and/or erasure of your personal data, please contact us via our contact form. We will review your request and respond to you as soon as possible.

You have the possibility to lodge a complaint with a supervisory authority.

6. Cookies and tracking
A cookie is a file saved on your computer when you browse a website. A cookie does not collect personal data but collects data relating to your browsing. By default all internet browsers allow the use of cookies.

vgl-hotellerie.com uses cookies and tracking to measure the audience on the site and improve the browsing experience on the site.

You can choose to refuse cookies, in which case your navigation may be reduced to access certain pages of the site. The cookies we use are intended to recognize users during a future visit, to secure payments that users may make, to record the language spoken by users or other preferences necessary for the provision of the service. request.

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